Please see the list of contacts below:
Human Resources Assistance
- Confirmation of Employment Letters
- Updating Contact Information
- Third Party Insurance documents filled out
- Returning Company Property
- General Inquiries relating to my employment
- General inquiries relating to Benefits & Pension (beneficiary changes, adding/removing dependents)
Phone: 519-985-2859
Email: hrservices@caesarswindsor.com
An HR representative will be regularly monitoring phone and email messages and will contact you.

Green Shield
- Benefit coverage
- Claim submissions and status
- Predeterminations
- Card reprints
Phone: 519-739-1133 or toll free 1-888-711-1119
Website: greenshield.ca
Have your GSC ID card handy. Follow the instructions online to register for services.
For more information visit My Caesars Windsor Blog – HR – Green Shield – Green Shield Canada is going greener.

InkBlot (EFAP)
- Mental Health counselling and support for you and your family
- Advisory Services (Financial, Legal, Health, Career)
- Resources relating to the pandemic
Crisis Hotline: 1-855-933-0103 toll free
Website: www.inkblottherapy.com/wcl
Register online if you have not done so. For more information visit My Caesars Windsor Blog – HR – Our New Employee and Family Assistance Program FAQs

Manulife – Pension
- Your Retirement Plan
- Retirement calculator
- Financial Wellness and Education tools
Phone: toll free 1-800-242-1704 x.305042
Website: www.manulife.ca/personal/group-plans/group-retirement-solutions.html

Manulife – Group Life and Disability Benefits
Phone: Toll-Free – 1-877-481-9169
Reference Policy #633250

Service Canada Assistance
- Record of Employment – view online
- Employment Insurance Claims and Inquiries
Phone: Toll-Free – 1-800-206-7218
Website: eservices.canada.ca/en/service/
You must provide you SIN.

AGCO Assistance
- Gaming license updates and printing
Website: www.iagco.agco.ca/prod/pub/en/Login.aspx
You must provide your email login and password to access your account.