Please see the list of contacts below:

Human Resources Assistance

  • Confirmation of Employment Letters
  • Updating Contact Information
  • Third Party Insurance documents filled out
  • Returning Company Property
  • General Inquiries relating to my employment
  • General inquiries relating to Benefits & Pension (beneficiary changes, adding/removing dependents)

Phone: 519-985-2859

An HR representative will be regularly monitoring phone and email messages and will contact you. 

Green Shield 

  • Benefit coverage
  • Claim submissions and status
  • Predeterminations
  • Card reprints

Phone: 519-739-1133 or toll free 1-888-711-1119

Have your GSC ID card handy. Follow the instructions online to register for services. 
For more information visit My Caesars Windsor Blog – HR – Green Shield – Green Shield Canada is going greener.

InkBlot (EFAP)

  • Mental Health counselling and support for you and your family
  • Advisory Services (Financial, Legal, Health, Career)
  • Resources relating to the pandemic

Crisis Hotline: 1-855-933-0103 toll free

Register online if you have not done so.  For more information visit My Caesars Windsor Blog – HR – Our New Employee and Family Assistance Program FAQs

Manulife – Pension

  • Your Retirement Plan
  • Retirement calculator
  • Financial Wellness and Education tools

Phone: toll free 1-800-242-1704 x.305042

Manulife – Group Life and Disability Benefits

Phone: Toll-Free – 1-877-481-9169
Reference Policy #633250

Service Canada Assistance

  • Record of Employment – view online
  • Employment Insurance Claims and Inquiries

Phone: Toll-Free – 1-800-206-7218

You must provide you SIN.

AGCO Assistance

  • Gaming license updates and printing


You must provide your email login and password to access your account.