The Fatigue Impairment Policy acts as a guide to assist employees in recognizing guests who may be displaying signs of fatigue impairment.

Signs of fatigue impairment:

  • Sleeping
  • Red, glazed-over eyes
  • Slurred speech
  • Verbal or behavioural incoherence
  • Head bobbing, nodding off
  • Slow reactions
  • Drowsiness
  • Frequent yawning
  • Employee knowledge of extended play or time without sleep

When you see a guest exhibiting signs of fatigue impairment, please notify your supervisor, who will notify a Security Supervisor/Shift Manager and a Casino Shift Manager.

The Casino Shift Manager shall engage in discussion with the guest to assess for signs of fatigue impairment. Should the Casino Shift Manager determine that the guest is exhibiting signs of fatigue impairment, he/she shall:

  1. Inform the guest of this Fatigue Impairment Policy and request that they leave the premises.
  2. If the guest refuses to leave the premises, a 24-hour trespass may be issued.

For further information, please review ‘Responsible Gaming – Fatigue Impairment Policy II-83’ in its entirety, available on @CaesarsWindsor under the Human Resources Policy Guide II-83 Responsible Gaming – Fatigue Impairment and below.

Recognizing the Signs of Fatigue Impairment

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